If the self-help doesn't solve your problem, scroll down to Still need help?

I'm sure it's just a setting that I have messed up in the process of trying to regain access from being blocked and needing to implement the 2FA.The most effective method for addressing a corrupt Outlook profile is to discard the old one and create a new one.To create a fresh Outlook profile, navigate to your account settings and proceed to the Profiles section.If you were expecting an email that didn't arrive or are missing new messages in Microsoft Outlook, troubleshooting can help identify and fix the problem.If it is marked red, then it means Outlook is not available presently.Then you just need to run the application, and it will diagnose and fix any issues with your Outlook profile automatically.Otherwise, you should see the "Everything is up and running" message.

Get Rid of Outlook Rules

Why is Outlook blocking my incoming emails?

Alexa Shahan is a tech and productivity expert with a strong focus on email tools. She tests each app and verifies every guide to ensure it’s easy to follow and truly helpful to users. Julia Furkulitsa is an email expert with in-depth knowledge of inbox management, email apps, and everyday email tasks. She brings deep expertise built on years of focused work in the email space. To create a fresh Outlook profile, navigate to your account settings and proceed to the Profiles section. To address this, navigate to the "Accounts" and then "Connected Accounts" section to review the list of linked accounts.

Solution 3: Troubleshoot Internet Connection

But if you’ve never cleaned your inbox, then you might have maxed out your storage limit. So if you’re waiting for an email from someone, you may want to check if the sender is registered on your blocked users list. But still, it’s worth checking if other users are currently experiencing similar issues with Outlook. If an email triggers the spam filters, Microsoft automatically moves it to your junk folder. Outlook needs a working internet connection to reach its email servers. Sometimes, a firewall or anti-malware app can also block certain network connections.

Storage Limit Exceeded

To fix this, you can just disable the firewall settings on the system or uninstall any suspicious application on your own. Apart from that, if there is any recent plugin that you have added to Outlook, then consider removing it as well. These features are fully compatible with Outlook.com and Hotmail accounts, and you can try them for free on any device. You just need to visit Clean Email and sign up with your email address. If you're a Microsoft 365 user, then you can download and install the Microsoft Support and Recovery Assistant. Then you just need to run the application, and it will diagnose and fix any issues with your Outlook profile automatically.

Part 1. Why Does Outlook Not Receive Emails?

Open your Outlook account and navigate to the ‘Junk Email’ folder. I'm sure it's just a setting that I have messed up in the process of trying to regain access from being blocked and needing webpage to implement the 2FA. I've recently had issues with my business email and fixed this through authenticator etc.

Why is my Outlook inbox not showing received emails?

If it is marked red, then it means Outlook is not available presently. The same steps can also be used to check your junk mail filters in the new version of the desktop email client for Windows. Profile corruption can be a root cause of persistent issues.